Dear CoinEx Users,
We would like to inform you about an important update regarding the MIXIE token migration. According to MIXIE’s official media, an asset snapshot was taken at 03:30 on July 1, 2025 (UTC), after which the tokens were migrated to the BSC chain. Unfortunately, CoinEx did not receive prior notice from the project team, which hindered our ability to provide timely support for this migration. Therefore, a significant number of tokens on the MIXIE-SOL chain were deposited into CoinEx after the snapshot and were quickly sold off, leading to a sharp decline in the MIXIE price on our platform.
We sincerely apologize for any inconvenience this may have caused. Upholding our commitment to putting users first, CoinEx will compensate all affected users for their losses. Please find the details of the compensation below:
Compensation Eligibility
The compensation applies to users who purchased MIXIE tokens between 03:30 on July 1, 2025, and 14:02 on July 2, 2025 (UTC), and still held MIXIE tokens as of 7:00 on July 3, 2025 (UTC), incurring losses.
Compensation Rules
For eligible users, the abnormally purchased assets (i.e., net purchase amount) will be converted into CET based on the net purchase value (i.e., purchase value minus selling value). Please note that this calculation is based on the trading data after 03:30 on July 1, 2025 (UTC).
Compensation Process
For eligible users, CoinEx has allocated the compensation in CET to your spot accounts. Please go to “Assets - Spot” to view the compensation amount.
If you held MIXIE at the time of the snapshot at 03:30 on July 1, 2025 (UTC), the new tokens on the MIXIE-BSC chain will be allocated to you. Please go to “Assets - Spot” to view the compensation amount.
Your trust and support are vital to CoinEx’s growth. We remain committed to providing you with safe and reliable trading services!
CoinEx Team
July 3, 2025